Testimonials

"A thank-you to Joanne, Paula, Anthony and all the staff at Ward's in Woodbridge for making my father in laws preparations and funeral very dignified and for making us the family feel comfortable and at ease that our late father Vittorio Sturino would be taken care of in the most respectful way. You were always there for any of our questions, and any concerns were handled quickly and always with a smile. To Joanne who made the preparations so easy and to Paula the day of the funeral, who handled the ceremony and the burial so dignified. Our special thanks to the staff who prepared our late fathers body for showing, everyone commented on how great he looked and how peaceful he was in his final resting place. On behalf of the Sturino family a heartfelt thanks."

"Our follow-up after with Joanne Bunton was so helpful. She was so kind and did so much for us. Please thank her and tell her how much I appreciated all her help.

"Laura Rowbotham was an amazing director, she handled every detail and put us to ease from the moment we stepped into the funeral home; actually from the initial phone call."

"Having been my first experience, I was generally impressed with how helpful all of the staff were. They all seemed to know what we needed before we ever did. They seemed honest with their advice and compassion.

Anna Simone was excellent and helped our family through a difficult time. Her attention to detail and compassion put family members very much at ease prior to and on the day of Dad's service. Many, many thanks."

"The caring, sensitive and incredible flexible attitude, foresight of problems that may need to be solved were all a part of the total experience in a very very difficult season of life of our family were totally evident. Many, many thanks. The friendly staff made this whole experience so much easier. My family is extremely grateful that Ward did all the thinking for us. Big hug & thank you."

"Prompt & marvelous service. Sincere & caring service. Exceptional facilities. Very Professional. Went the extra mile to arrange international details."

We were extremely impressed with Francis. He was excellent, very good at relieving the stress of everything. He checked and double checked that we were satisfied. He was so patient, down-to-earth and very sensitive to our needs. His sense of humour was also appreciated. We liked him very much. Please thank him for us."

I feel that I have to express myself for the way you handled my beloved husband's funeral. You went beyond and above expectations. I could feel the love and the empathy and the compassion and the delicate way you handled all the details. I want to tell you Derek, that I shall never forget you for your beautiful way you handled everything.

"The family of L.G. wish to express its supreme gratitude for the exceptional services provide for our mother. We found the quality of such services without fault. The staff was very attentive to every detail, helpful in recommendations and most accommodating to our wishes."

Yours truly,

D.M.

"I would like to take this opportunity, on the anniversary of my mother's passing, to sincerely thank you for the thoughtful card and heart sachet with flower seeds.

You are such incredibly professional and compassionate people.

After Mom's funeral, I telephoned a member of the Ward Family to offer my appreciation for a job well done. You helped to make an extremely difficult time as comfortable as humanly possible. The added touch of the floral sachet on the card once again displayed the consideration that you share with others.

Please never change the method of operation that your establishment has refined to such a zenith degree."

Sincerely,

J.B.

"Excellent customer service and and understanding. Joanne Jonovich was outstanding. She is the epitome of the the "future" funeral director and understands that the times are changing."

"My family has used Ward funeral home for years. Their service keep us coming back. I would add nothing. Thank you to everyone."

"I found everything top notch. I couldn't think of anything that was omitted or handled less than superior."

C.P.